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RWE npower plc (trading as npower) is a UK-based electricity generator and supplier of gas and electricity to homes and businesses, formerly known as ''Innogy plc''. As ''Innogy plc'' it was listed on the London Stock Exchange and was a constituent of the FTSE 100 Index. In 2002 it was acquired by RWE of Germany and was subsequently renamed RWE npower plc. It is considered as one of the Big Six Energy Suppliers, which dominate the gas and electricity market in the United Kingdom. ==History== The Company was established as Innogy plc from the UK operations of National Power when the overseas operations were demerged as International Power plc in 2000.〔(Plugging into Nat Power split ) The Telegraph, 21 March 2001〕 Innogy then went on to purchase the regional electricity company Yorkshire Electricity in 2001.〔(Npower firm buys up Yorkshire Electricity ) BBC News, 22 February 2001〕 It later disposed of the distribution side of Yorkshire Electricity to CE Electric UK in exchange for the supply business of Northern Electric.〔(Innogy, Northern in retail swap ) Power Engineering International, September 2001〕 Innogy was taken over by the German utility giant ''RWE'' in 2002 and renamed ''RWE npower plc'' with all the supply business adopting the "npower" brand.〔(RWE is set to buy Innogy ) New York Times, 18 March 2002〕 In February 2006 npower acquired 19% of Telecom Plus, a business which now provides npower with management services, such as billing, customer service, metering, debt collection and administration: under the deal npower can increase its stake in Telecom Plus up to 29%.〔(Big gas losses force Telecom Plus to sell ) Digital Look, 16 February 2006〕 In 2009 npower acquired Superior Plumbing, a business providing services to social housing and business customers across the UK.〔(SPI Group is bought by npower ) Heating & Ventilation, 2009〕 In 2008 npower faced allegations over the conduct of its door-to-door salespeople.〔(npower suspends staff over claims ) BBC, 6 April 2008〕 An undercover investigation by a UK newspaper resulted in allegations of npower salespeople misleading potential customers, with suggestions that salespeople were 'routinely lying' and asking potential customers to 'sign a form without revealing it was a contract'.〔(Exposed: energy giant cheats its customers ) The Times, 6 April 2008〕 npower was eventually fined £1.8million by the UK energy regulator Ofgem.〔(npower fined over doorstep sales ) BBC, 22 December 2008〕 npower have also been criticised for their customer service, having been rated the lowest of all energy suppliers in the Which? Switch 2010 customer satisfaction survey.〔(Customer Satisfaction Survey Results ) Which〕 In 2010 npower acquired SPI Group to add to its energy services business npower Hometeam. SPI provides services to the social housing market and its commercial arm serves public buildings, including schools.〔(npower Acquires SPI Group ) Build, 4 February 2009〕 In June 2014, npower's call centre in Fenton closed, resulting in a loss of 480 jobs following the announcement of the closure the previous December. 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「RWE npower」の詳細全文を読む スポンサード リンク
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